Carolina Trolling Motors
Last Updated: [Add Date]
Carolina Trolling Motors (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with any of our digital services.
1. Information We Collect
Information You Provide Directly
We collect information you voluntarily provide, including:
Name
Email address
Phone number
Service requests or messages
Any details submitted through our Schedule Service form or chat widget
Information Collected Automatically
When you visit our website, certain data is collected automatically through Google Analytics and Google Site Kit, including:
IP address
Device type
Browser type
Pages viewed
Time spent on the site
Referral sources
This information helps us understand site performance and user behavior.
Chat Widget Data (Tawk.to)
If you use the Tawk.to chat, the platform may collect:
Chat transcripts
Basic contact details you choose to provide
Technical data for performance and support
Tawk.to operates under its own privacy policy.
2. How We Use Your Information
We use your information to:
Respond to service requests
Schedule appointments
Communicate with you about your inquiry
Improve website performance and user experience
Track analytics and site metrics
Enhance customer service and support channels
We do not sell or rent your personal information.
3. How We Share Your Information
We may share information with:
Service Providers: Platforms like Tawk.to, Formspree, Google Analytics, and hosting services that help operate the website.
Legal Requirements: If required to comply with applicable laws or to protect our rights.
We do not share your information with third parties for advertising or marketing beyond our own internal use.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking tools through Google Analytics and Site Kit to:
Track traffic
Measure engagement
Improve website functionality
You can disable cookies through your browser settings at any time.
5. Data Security
We implement reasonable administrative and technical measures to protect your information.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of external websites.
7. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect their data.
8. Your Choices
You may:
Request access to the information you’ve provided
Ask for corrections or deletion
Opt out of email communication
To do so, contact us using the information below.
9. Changes to This Privacy Policy
We may update this policy periodically. Updates will be posted here with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Carolina Trolling Motors
Email: repair@carolinatrollingmotors.com
Website: www.carolinatrollingmotors.com